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Damaged banknotes

According to art. 8 of the Federal Act on Currency and Payment Instruments, the Swiss National Bank replaces damaged banknotes. In the instruction sheet below, you will find explanations regarding the exchange of damaged banknotes.

Instruction sheet for exchanging damaged banknotes
PDF (77 kB)
Instruction sheet on the submission of discoloured banknotes by financial intermediaries
PDF (95 kB) 
Instruction sheet on the submission of discoloured banknotes by non-financial intermediaries
PDF (90 kB) 
Request for the replacement of damaged banknotes and coins
PDF (1315 kB)