Contact
This page lists all the addresses and contact details of the various SNB offices, agencies and other specialist units.
Our head offices
Opening times: Monday through Friday, 8.00 am to 3.30 pm
Exceptions to regular opening hours 2024/2025:
- Tuesday, 24 December 2024: 8.00 am-11.30 am
- Wednesday, 25 December 2024: closed
- Thursday, 26 December 2024: closed
- Tuesday, 31 December 2024: 8.00 am-11.30 am
- Wednesday, 1 January 2025: closed
- Thursday, 2 January 2025: closed
- Friday, 18 April 2025: closed
- Monday, 21 April 2025: closed
- Thursday, 1 May 2025: closed
- Thursday, 29 May 2025: closed
- Monday, 9 June 2025: closed
- Friday, 1 August 2025: closed
- Wednesday, 24 December 2025: 8.00 am-11.30 am
- Thursday, 25 December 2025: closed
- Friday, 26 December 2025: closed
- Wednesday, 31 December 2025: 8.00 am-11.30 am
Public opening hours: Monday through Friday, 8.00 am to 3.30 pm
Exceptions to regular opening hours 2024/2025:
- Tuesday, 24 December 2024: 8.00 am-11.30 am
- Wednesday, 25 December 2024: closed
- Thursday, 26 December 2024: closed
- Tuesday, 31 December 2024: 8.00 am-11.30 am
- Wednesday, 1 January 2025: closed
- Thursday, 2 January 2025: closed
- Friday, 18 April 2025: closed
- Monday, 21 April 2025: closed
- Monday, 28 April 2025: 8.00 am-11.30 am
- Thursday, 1 May 2025: closed
- Thursday, 29 May 2025: closed
- Monday, 9 June 2025: closed
- Friday, 1 August 2025: closed
- Monday, 15 September 2025: 8.00 am-11.30 am
- Wednesday, 24 December 2025: 8.00 am-11.30 am
- Thursday, 25 December 2025: closed
- Friday, 26 December 2025: closed
- Wednesday, 31 December 2025: 8.00 am-11.30 am
Please note that banknotes cannot be exchanged at the branch office in Singapore. This is possible only at the SNB head offices in Zurich and Berne and at the SNB agencies.
8 Marina View #35-02
Asia Square Tower 1
Singapore 018960
Telephone: +65 65 80 8888
Email: singapore@snb.ch
Contact details for the SNB Forum, library and archives
Fraumünsterstrasse 8, Ground Floor
8001 Zurich
Telephone: +41 58 631 80 20
Email: snb@snb.ch
Opening hours: Monday-Friday, 9.30 am-4.30 pm
Fraumünsterstrasse 8, Ground Floor
8001 Zurich
Telephone: +41 58 631 11 50
Email: library@snb.ch
Opening hours: Monday to Friday 12.30-4.30 pm or by telephone appointment.
Fraumünsterstrasse 8, Ground Floor
8001 Zurich
Telephone: +41 58 631 00 00
Email: archiv@snb.ch
Opening times: During office hours upon appointment
Swiss National Bank
Research
P.O. Box
8022 Zurich
Media contact
Swiss National Bank
Communications
P.O. Box
8022 Zurich
Telephone: +41 58 631 00 00
Email: communications@snb.ch
Address for ordering publications
SNB representative offices
Please note that banknotes cannot be exchanged at the representative offices. This is possible only at the SNB head offices in Zurich and Berne and at the SNB agencies.
Freie Strasse 27
P.O. Box
4001 Basel
Telephone: +41 58 631 40 00
Email: basel@snb.ch
Avenue de la Gare 18
P.O. Box 175
1001 Lausanne
Telephone: +41 58 631 40 10
Email: lausanne@snb.ch
Via Giovan Battista Pioda 6
6900 Lugano
Telephone: +41 58 631 40 60
Email: lugano@snb.ch
Neugasse 43
P.O. Box 645
9004 St Gallen
Telephone: +41 58 631 40 70
Email: st.gallen@snb.ch
SNB agencies
The agencies are regional cash distribution services operated by cantonal banks on behalf of the SNB. They are responsible for the issuance and redemption of cash locally. Unlike the two bank offices at SNB’s head offices in Zurich and Berne, the agencies have limited cash processing and storage capacities.
Appenzeller Kantonalbank
Bankgasse 2
9050 Appenzell
Telephone: +41 71 788 88 88
Graubündner Kantonalbank
Postplatz
7001 Chur
Telephone: +41 81 256 96 01
Banque Cantonale de Fribourg
Boulevard de Pérolles 1
1700 Fribourg
Telephone: +41 848 223 223
Banque Cantonale de Genève
Quai de l'Ile 17
1204 Geneva
Telephone: +41 58 211 21 00
Glarner Kantonalbank
Hauptstrasse 21
8750 Glarus
Telephone: +41 844 773 773
Basellandschaftliche Kantonalbank
Rheinstrasse 7
4410 Liestal
Telephone: +41 61 925 94 94
Luzerner Kantonalbank
Pilatusstrasse 12
6002 Lucerne
Telephone: +41 844 822 811
Obwaldner Kantonalbank
Im Feld 2
6060 Sarnen
Telephone: +41 41 666 22 11
Schaffhauser Kantonalbank
Vorstadt 53
8200 Schaffhausen
Telephone: +41 52 635 22 22
Schwyzer Kantonalbank
Bahnhofstrasse 3
6430 Schwyz
Telephone: +41 58 800 20 20
Banque Cantonale du Valais
Rue des Cèdres 8
1950 Sion
Telephone: +41 848 765 765
Nidwaldner Kantonalbank
Stansstaderstrasse 54
6370 Stans
Telephone: +41 41 619 22 22
Zuger Kantonalbank
Bahnhofstrasse 1
6300 Zug
Telephone: +41 41 709 11 11